PRIVACY
Who this covers.
This explains how Welcome Woods Mechanic handles the information you share with us, by phone, through our forms, or in the shop.
What we collect.
Your name and contact details, details about your vehicle, vessel, or fleet, your service history with us, and the messages you send us. Payment is handled by our payment provider; we do not store full card numbers. If our website uses analytics, we also collect basic, non-identifying usage data.
How we use it.
To quote and schedule work, order parts, complete service, invoice you, honour warranties, and follow up on the job. With your okay, we may send service reminders or ask you to leave a review.
Who we share it with.
Only what is needed to do the work: our parts suppliers to fulfil an order, our payment provider to take payment, and anyone we are required to share with by law. We do not sell your information.
Reviews and messages.
After a job we may invite you to review us. You can opt out any time by telling us.
How long we keep it.
As long as we need it for service, warranty, and legal or tax requirements, then we dispose of it securely.
Your rights.
You can ask to see or correct the information we hold about you. Contact admin@welcomewoodsmechanic.ca.
Cookies and analytics.
[If used: our site uses Google Analytics to understand traffic. You can block cookies in your browser.]
Changes and contact.
We may update this notice. Questions go to admin@welcomewoodsmechanic.ca or (604) 317-3894.