TERMS & CONDITIONS
About these terms.
These terms cover service and parts from Welcome Woods Mechanic [registered legal name to confirm], 5916 Sechelt Inlet Rd, Sechelt, BC. By booking service or ordering parts with us, you agree to them.
Estimates and approval.
We give you an estimate before we start. An estimate is our best read of the work, not a fixed price unless we say so in writing. If the job needs more than the approved amount, we stop and get your okay before carrying on [proposed: before exceeding the approved total by more than 10%]. If we find something else while we are in there, we quote it before doing it.
Diagnostic time.
Finding the fault takes time, and that time may be billed. We tell you up front when a diagnosis is chargeable.
Pricing and changes.
Parts and outside (sublet) work are priced at supplier cost plus a handling charge. Supplier prices can move, so we confirm the current price when you approve the work.
Parts and ordering.
Many parts ship directly from our suppliers (Keystone, NTP Stag, Western Marine, and others). Lead times vary and we confirm fit and price before we order. Special-order and electrical parts may not be returnable. Returns follow the supplier's policy and may carry a restocking fee. Where a core charge applies, the old part must come back to us.
Warranty on our work.
We warrant our workmanship for [proposed: 12 months or 20,000 km, whichever comes first]. Parts carry their manufacturer's warranty. Warranty does not cover normal wear, neglect, misuse, or work done elsewhere.
Payment.
Payment is due on completion unless you have an agreed fleet account. We accept [proposed: cash, debit, credit card, and e-transfer]. Fleet and commercial account terms are by arrangement.
Pick-up and storage.
Please collect your vehicle or vessel within [proposed: 3 business days] of completion. After that, daily storage may apply. Unpaid accounts are subject to our rights under British Columbia's Repairers Lien Act.
Mobile and off-coast service.
For mobile, island, and off-coast jobs, travel and transport (including water taxi or barge) may be billed, and scheduling depends on access and weather.
Your part.
Please give us accurate information, confirm you are authorized to approve the work, and remove valuables before you drop off.
Liability.
We are not responsible for pre-existing conditions, personal items left in a vehicle or vessel, or indirect losses. Our liability for any claim is limited to the cost of the work in question.
Booking and cancellation.
To change or cancel a booking, please call the shop at least [proposed: 24 hours] ahead so we can offer the slot to someone else.
Contact.
service@welcomewoodsmechanic.ca, (604) 317-3894, 5916 Sechelt Inlet Rd, Sechelt, BC V7Z 0G1.